Dear Valued Customer:
Recently a large number of our customers have experienced a rash of fraudulent debit card activity which originated through an information breach at a national processor of credit card and debit card transactions. As a preventive measure, we have blocked all signature-based debit card transactions conducted outside of Wisconsin.
- When traveling outside Wisconsin use your 4-digit PIN (personal identification number) to authorize transactions.
- If a key-pad is not available to enter your PIN, ask the merchant to manually key the card authorization.
- For pay-at-the pump gas purchases, you will need to pay the attendant. Enter your PIN if a keypad is available, or ask the attendant to manually key the authorization.
- And remember, if you receive a call to verify activity, know that a legitimate merchant or financial institution will never ask you to reveal your card number, PIN, expiration date, or other card information for “verification” or “confirmation” purposes. Never give out account numbers or access codes to anyone.
- We greatly regret any inconvenience this may cause on your part and hope you will understand that your security is our priority in taking these measures. If you have questions or specific concerns, please call us.
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